Other Articles to Get You Thinking... “We have to be ready to quickly act on the yet-unknown changes coming this year.” As I sat in the CEO’s office, we discussed the horizon of complex variables and [...]
The Hats at the Front of the Room “That meeting could have been accomplished in an email.” “All we did is talk in circles. I don’t think we made any decisions at all.” “I’m pretty sure we just got [...]
The Power of the 4:1 Ratio “-Let me respond to that: If you see here in the numbers, it is clear that we can make this change without impacting the patient experience. The facts show that if we just change [...]
Projects don’t fail at “go-live;” they fail at “sustained life.” Our problem isn’t in having great plans with detailed timelines and risk assessments. The problem isn’t even in the execution of those plans, with the celebratory go-live and the [...]
